Anti-Money Laundering Statement and Customer Notice
Introduction
Best Traders EOOD, a private company limited by shares, registered under the laws of Republic of Bulgaria,
registered after registration number: 207160415, with registered seat at zh.k. Razsadnika Konyovitsa, bl. 14.
entr. A, fl.1., ap.4., City of Sofia 1330, Bulgaria ("we", "us" "our") operates an online platform available at
https://www.unramp.com/ which allows individual customers to buy, sell, and/or exchange cryptocurrencies
for their private purposes (the "Platform"). As an obliged entity under Directive (EU) 2015/849 and related
regulations, we are committed to applying rigorous financial security measures to prevent money laundering
and terrorist financing. We are registered in the public register of the NRA of persons who provide exchange
services between virtual and fiat currencies under registration number BB-128/28.11.2022.
Customer Eligibility Criteria
In order to use services provided through our Platform you must meet the following eligibility criteria:
1. You must be an individual customer;
2. You must be of full legal age (18 years old or older);
3. You must have full legal capacity to enter into and comply with the terms of use of our Platform.
Customer Identification and Verification
To ensure compliance with applicable AML regulations, we may require our customers to provide certain
identification documents and information for verification purposes. In particular our customers may be
required to provide us with documents and personal information in order to be able to use services provided
through the Platform, which include but not limited to:
1. Full name, residential address, date of birth;
2. Government-issued identification documents such as passport or a driver’s license;
3. Proof of address such as recent utility bill or a bank statement
4. Source of funds declaration along with supporting documents
Risk-Based Approach
Our compliance measures are based on a risk assessment approach, evaluating risks based on transaction
history, country of origin, and other factors. Customers using services of the Platform who are identified as
high-risk, such as those from high-risk countries or conducting large transactions, can expect to undergo
enhanced due diligence verification. This includes but may not be limited to:
1. Additional identity verification (e.g., face-to-face interviews);
2. More frequent monitoring of transactions;
3. Refusing transactions outside of specific risk measures.
Ongoing monitoring
We continuously monitor transactions to detect suspicious or potentially illegal activities. This includes:
1. Identifying unusual transaction patterns;
2. Checking for transactions inconsistent with your profile;
3. Monitoring transactions involving high-risk countries or politically exposed persons (PEPs).
Suspicious activities may be promptly reported to the appropriate authorities at our own discretion as part of
performance of our duties against money-laundering and terrorist financing.
Prohibited jurisdictions
Our services may be accessed by both domestic and international clients who independently initiate
contact with the company. We accept clients from various jurisdictions, provided they meet our acceptancecriteria, which may exclude certain regions based on applicable governmental regulatory standards and
guidelines. We do not offer services to individuals, companies, or countries listed in international sanctions
lists, such as those from the United Nations, European Union, and US Office of Foreign Assets Control
(OFAC), in particular we do not service customers located in the following countries:
• Afghanistan
• Belarus
• Cuba
• Democratic Republic of the Congo (Kinshasa)
• Iran
• Iraq
• Japan
• Libya
• North Korea
• Russia
• Sudan
• South Sudan
• Syria
Data Security and Privacy
Our company ensures the secure storage and handling of all customer data in compliance with applicable
data protection laws. Personal data collected during performance of our obligations under Anti-Money
Laundering laws is used solely for compliance purposes and will be deleted after the required retention
period.
Training and Awareness
Our company is committed to ensure our personnel is properly trained and professionally equipped to
undertake tasks related to ensuring compliance with applicable laws. Our staff receives regular training on
Anti-Money Laundering compliance procedures and their responsibilities in identifying and reporting
suspicious activities. Training includes updates on regulatory changes and emerging risks.
Reporting
We may be obliged to report transactions and activities of our customers which are detected and classified
by us as suspicious or likely connected with money-laundering and/or terrorist financing. Should this be the
case we will file reports with appropriate financial crimes enforcement bodies and cooperate fully with law
enforcement and regulatory authorities during investigations related to transactions and/or activities of our
customers.
Internal Controls
We maintain robust internal controls to ensure adherence to anti-money laundering policies and
procedures. This includes regular reviews and updates to keep our anti-money laundering measures
compliant with current regulations.
Right to Refuse Service
In accordance with our regulatory obligations, our company reserves the right to refuse to provide services
through our Platform to customers who do not meet our compliance requirements. This includes but is not
limited to, cases where adequate information is not provided or where customers are identified as high-risk
or illegible to use our services offered through the Platform.Platform Usage
Our Platform is designed for private use and private purposes. Or company primarily serves individual
customers by default.
Customer Acknowledgment and Cooperation
By using our Platform, you acknowledge your agreement to comply with this Anti-Money Laundering
Statement and Customer Notice, including any effective changes. You also agree to cooperate fully and
without delay with our company during performance of its compliance and regulatory obligations.
Informational Notice
This Anti-Money Laundering Statement and Customer Notice is intended for informational purposes for our
customers. Our company adheres to its comprehensive and detailed internal policy to effectively fulfill all of
its regulatory compliance obligations.
Conclusion
Our company is committed to complying with all applicable regulations and preventing the misuse of our
Platform for illegal activities. Our policies are designed to identify and prevent illicit activities, ensuring the
integrity of our services. We continuously monitor regulatory developments and update our policies to
ensure ongoing compliance.
Contact details
For more information about our policies and best practices, please contact us at
contact@support.unramp.com.