Unramp

Compliance

Regulatory Communications.

A public record of communications issued by Unramp group entities on regulatory matters affecting clients.

This page serves two purposes. It explains how and when we communicate with clients about regulatory matters — so you know what to expect from us and how to find anything we have issued. And it serves as the public record of regulatory communications we have made, so that you, our partners, and the supervisory authorities that supervise us can see them in one place.

How we communicate

What we publish, and when.

What we publish here

Any communication issued by an Unramp group entity that materially affects the regulatory basis of the service provided to clients. This includes, but is not limited to:

  • The grant, variation, suspension or withdrawal of any authorisation or registration held by an Unramp entity;
  • Material changes to the regulatory regime under which an Unramp entity operates;
  • Changes to our terms, pricing methodology or other client-facing legal documents made for regulatory reasons;
  • Notices about migration between regulatory regimes — for example the transition from a Bulgarian VASP registration to a MiCA CASP authorisation;
  • Formal regulatory enforcement actions against an Unramp entity;
  • The publication of, or material amendments to, the policies and notices in our Compliance Center, where the change is driven by regulatory developments.

Routine operational notices — incident communications, scheduled maintenance, and discretionary changes — are not published here. Those are handled through our normal communication channels.

Authorisation or registration changes

Announced as soon as the change takes effect and the relevant authority’s public record reflects it.

Changes to legal documents

Published with the notice period required by law (typically not less than 30 days for a change adverse to clients) and never less than the period in our Terms.

Regulatory enforcement actions

Disclosed promptly after they become public, subject to any legal restrictions on the timing or content of disclosure.

Email

If you are a client, regulatory communications that affect you will be sent to the email address you provided. We treat it as the official channel for legal and regulatory notices.

This page

The canonical public source. You can also subscribe to our feed:

unramp.com/compliance/regulatory-communications/feed.rss

Recent communications

The public record.

Communications issued in the last 24 months. They are published in chronological order, most recent first, each with a permanent reference, publication date, issuing entity, and a link to the full text.

Nothing to publish yet

No regulatory communications to publish at this time.

We are a new firm and have not yet issued material communications on regulatory matters. As we do, they will appear here promptly.

Archive. Communications older than 24 months are kept in our regulatory-communications archive, available on request. Requests for archive copies, or for any communication you cannot find on this page, should be sent to [email protected].